Shipping, Protecting and Tracking Your Orders is as Easy as 1-2-3
1. Choose the carrier that is right for each customer, each shipment:
Distribution Direct offers a wide range of shipping options, service levels and carriers. Our flexible shipping options allow our clients to use the carrier and service level by customer selection and/or client settings. Our team will work with you to establish the most economical program for your product size, weight and value. We use your existing account or help you set up an account with one or more major carriers, and never mark up or add hidden costs.
Our state-of-the-art warehouse management and fulfillment solution is integrated and compliant with all major carriers for accurate rating, tracking and manifesting.
We’ve worked with our carriers for many years, and are happy to assist you in finding the right solution for you and your customers.
Carrier options and features:
- Red Label – Overnight
- Blue Label – Second Day
- Ground (Commercial/Residential/Hundredweight)
- International Shipping
- Priority Mail
- Standard/Media Mail
- Book Rate and Parcel Post
- First Class
- Express Mail
- Fed Ex Same Day
- Fed Ex LTL Freight
- Fed Ex International Economy Service
**Please note, we also will work with other carriers when necessary to ensure our customers get the most cost efficient solution when considering LTL shipments.**
2. Select the appropriate insurance option
Protect yourself from lost or damaged packages. UPS and FedEx parcels are automatically insured for up to $100 without additional cost. Additional insurance can be added for high-value products and orders.
3. Track your shipments in real-time
Shipment tracking details are posted in real-time, as orders ship. Our online tools support our clients’ sales and support departments where information may be shared for customer service and invoicing purposes.
Distribution Direct sends advance ship notifications for each parcel that we ship and you may select this setting and we will email your customer with each shipment so that they know when to expect their shipment. The email includes their tracking information.
Contact us today to find out how we can help you determine the best shipping options for all your customer orders.
Distribution Direct Sales and Customer Relations Office: 704-502-6279