We don’t just promise. We deliver.

Outsourcing your warehouse, distribution and fulfillment operations can be a difficult decision. When you partner with Distribution Direct, you can rest assured that we stand behind what we do every day. We have the team, the experience, the processes, the systems and, most importantly, the desire to exceed your expectations.

Distribution Direct manages its operation based on the best practices in the industry and continually reviews, enhances modifies its labor force to meet key performance indicators (KPI’s)

Our service guarantee is our promise to our customers. It is our commitment to them to protect their hard earned reputation, and make them shine!


  • 99% of all orders shipped within 48 hours
  • 99% of all returns processed within 48 hours
  • 98% of all inventory received within 48 hours
  • 100% rush shipping same day
  • 99.3% Order Pick Accuracy


  • Extensive knowledge of all client products
  • Prompt attention to all incoming phone calls and email
  • Voice mail messages received during business hours returned the same day 
  • Voice mail messages received outside of business hours returned no later than the following business day. 
  • Emails received during business hours addressed same business day
  • Emails received outside of business hours addressed no later than next business day

Let's chat.

If you have any question about Distribution Direct or how we can support your business, please call our Sales and Customer Relations Office today to learn how to put our knowledge, expertise and contacts to work for your business.