NEED HELP WITH CUSTOMER SERVICE?
Distribution Direct is comfortable and experienced being the face and voice of your business. Whether you need phone and email support services, sales rep support, or trouble ticket reporting, we have the resources and knowledge necessary to exceed your expectations.
Our Customer Service Representatives study your products and policies so that when they answer your customer inquiries either by phone or email, it is as if your customer is speaking directly with your company.
Distribution Direct can secure a 1-800 customer service line for your business, as well as establishing a customer service email address if need be. Whatever your expectations, our goal is to exceed them.
Customer Service Features
- Representing your company via phone and email
- Answering all your customer or sales force inquiries
- Resolving product questions or order issues such as back orders and returns
- Supporting your sales representatives
- Putting real-time inventory and sales information at your fingertips
- Email and chat support