Making the choice to outsource your business can be a difficult decision. But with Distribution Direct, you can rest assured that we stand behind what we do everyday. We have the team, experience, process, systems and most importantly the desire to exceed your expectations.
Distribution Direct manages its operation based on the best practices in the industry and continually reviews, enhances and modifies its labor force to meet key performance indicators (KPI’s)
Our service guarantee is our promise to our customers. It is our commitment to them to protect their hard earned reputation, and make them shine!
Here are some of the service levels we guarantee for our customers:
- 99.4% of all orders shipped within 48 hours
- 100% of all returns processed within 48 hours
- 99% of all inventory received within 48 hours
- 100% rush shipping same day
- 99% Order Pick Accuracy
Our services include shipping orders within 24 hours, automatic customer shipment notifications, on-line inventory levels, data reports, inventory control, consolidation, distribution, ecommerce, and shopping cart solutions.
Ask us today how we can help you deliver excellence in a box!